Think of this as supplementary to the research you do with your users. Research will help you identify needs, beliefs, expectations and motivations of your users. Usability View provides quick feedback on the functional aspects of your product and design allowing you to move forward with confidence about what to focus on fixing and what's working well.

Because of the asynchronous nature of requests and by limiting the number of studies to one at a time per client, this process allows us dedicated focus without the interruption of  meetings, slack and other admin tasks.  

‍User testing platforms are a great way of getting your ideas in front of people. However, there's usually more work to do afterwards analysing and organising the data. Usability View does that work for you with a usability framework and clear recommendations for improvements - something you don't get with user testing platforms.

Yes! Because the subscription is monthly, as long as you cancel before your next payment is due your subscription will not renew. If you cancel part way through the month you will still be able to create studies and receive reports, as per your plan limit, until the end of the month you have paid for.

Once a subscription has been cancelled you’ll still be able to log into your account, view and download any previous studies. In the account section you will also be able to renew your subscription.

Trial plans will automatically upgrade to a standard plan at the end of the first month. Because our pricing is structured around monthly usage and limits, any changes take affect on the next monthly payment date and not part way through the month.

All of our clients will receive our comprehensive templated report which doesn't allow for any major structural changes however, if there’s something specific you want included get in touch to discuss as we’ll do our best to meet your needs.