Training 
& Coaching

Practical training and coaching that can be applied immediately to your user research and testing activities. We are based in Wellington, New Zealand, and offer both in-person services that can be conducted at your offices, and remote services nationwide.

Training and coaching can be a practical way to build UX skills while staying focused on delivery. Our sessions are designed to up-skill any member of a product or design team in usability testing and user research. We keep our training practical, collaborative and always tailored to what you need.

Whether you’re new to UX or want to deepen existing skills, we can design every session to your goals, team size and schedule.

Explore our training and coaching options below and get in touch to plan a session that works for you and your team.

Usability Testing

We offer specialised usability and user testing training for teams. Designed for researchers, designers, engineers and product managers, you'll learn how to plan, execute and report results that are both easy to understand and actionable.

  • Remote or In-person options available. In-person options are conducted on-site at your offices.
  • Minimum of 2 people required to run
  • Full day training covering: 
    - Fundamentals of Usability Testing
    - How to craft meaningful tasks
    - How to conduct moderated usability tests
    - How to evaluate usability testing results
    - Common pitfalls and mistakes to avoid
    - Communicating results
  • Pricing
    Remote: $400NZD+GST per person
    On site: $550NZD+GST per person
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User Research Fundamentals

Learn the fundamentals of user research and techniques that deliver meaningful insights. Designed for researchers, designers and product managers who are either new to user research or have done some research and want to improve. Our fundamentals training focuses on user interviews and analysis techniques that can be applied to any data set.

  • Remote or In-person options available. In-person options are conducted on-site at your offices.
  • Minimum of 2 people required to run
  • Full day training covering: 
    - User Research tools and techniques
    - Research planning
    - Participant selection
    - Customer interviews
    - Grouping and theming analysis
    - Effective reporting and communication
  • Pricing
    Remote: $400NZD +GST per person
    In-Person: $550NZD +GST per person
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Individual coaching

Do you have a small team or are you the only person conducting research in your company? We offer half day and full day coaching in User Research practices which can be customised to  your individual goals and interests.

  • Remote or In-person options available. In-person options are conducted on-site at your offices.
  • Half day coaching covers:
    - User research tools and techniques overview
    - Deep dive into 2 research techniques. Choose from: User Interviews, Diary Studies, Content Research, Surveys and Usability
    - Research planning review and re-crafting
  • Full day coaching covers: 
    - User research tools and techniques overview
    - Deep dive into 2 research techniques. Choose from: User Interviews, Diary Studies, Content Research, Surveys and Usability
    - Research planning review and re-crafting
    - Specialty topic. Choose from: Choosing the right participants, Crafting a discussion guide or a specific topic you want to cover
    - Data analysis to generate information and insights
    - Creating an experience map to showcase research findings
  • Pricing
    Half day
    Remote: $450NZD +GST per person
    On site: $750NZD +GST per person

    Full day
    Remote: $900NZD +GST per person
    On site: $1200NZD +GST per person
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Experience working with

Arise Health logoLLoyds bankOE logo2020INC logoEphicient logo

Ready to train with us?

We'd love to learn more about how we can help you and your team up-skill in usability testing and user research.

Proudly based in Wellington, New Zealand, we offer both in-person and remote services nationwide.

Call: +64 204 709 179

Email: support@usabilityview.com

Get in touch
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